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MyCharityClub: Giving With A Cheerful Heart

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Faqs

We have compiled a list of the most frequently asked questions. While it is our intention to fully answer your questions, we may have overlooked the question that you have. If you are unable to find the answer to your question through our FAQs please Contact Us for more information. Click here.

Charity FAQs

How do I list my charity with MyCharityClub.com?
Does my charity qualify?
Is there a cost or obligation to register my charity?
How can we keep track of how much we have raised?
How and when do we get the money?
Can we thank those contributing?

Membership FAQs

Do I have to register to join?
How do I join?
Why should I join?
How much does it cost to join?
Will I receive spam if I join?
Can one family have more than one account?
My Charity is not listed, should I still join?
Can I support more than one charity?
Is my membership information kept private?
Can I join if I live outside the US ?
What are cookies?

Shopping FAQs

How does shopping earn cash for my charity?
How much is donated from each purchase to my charity?
How do I ensure that my purchases are counted toward my charity?
Do I have to start at MyCharityClub.com to get credit for my purchases?
Can I use special offers and coupons and still earn donations for my charity?
I want to shop at a store that is not on the network list, will I still get credit for my charity?
When will my charity get the money?
How do I know that my charity has gotten credit for my purchases?
What if I have a problem with my order?
Is shopping through MyCharityClub.com network of stores secure?
Do gift certificates qualify as a charity donation purchase?

Security FAQs

Is my membership information kept private?
Is shopping through MyCharityClub.com network of stores secure?
Will I receive spam if I join?
What are cookies?
What is MyCharityClub.com's Privacy Policy?

How It Works FAQs

How does MyCharityClub.com work?
Who owns MyCharityClub.com?
Why do you offer this service?

Charity FAQs

How do I list my charity with MyCharityClub.com?

To submit your charity for review to join MyCharityClub.com network of charities, simply fill out the Submit Your Charity form. Our staff will review the information you provided and contact your charity

All charities are subject to verification and approval. A temporary ID will be issued today, which will allow you to shop for your charity. Upon approval, your rewards will be credited to your charity's account. MyCharityClub.com has final approval on which charities are approved, if for some reason your charity is not approved, your rewards can be credited to another charity of your choice.
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Does my charity qualify?

Qualification checklist.

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Is there a cost or obligation to register my charity?

No cost in incurred by any charity nor by any supporting members. MyCharityClub is a free service for all members, both registered users and registered charities.
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How can our charity keep track of how much we have raised?

Once a charity is accepted into MyCharityClub.com network, that charity will be provided with a free admin account which allows an administrator from that charity to view all earning, each check sent, the amount, and date. The administrator will also be able to view the number of supporters registered for your organization. However, according to our privacy policy, names of each individual member will not be available to the charity, unless specifically authorized by that member.
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How and when do we get the money?

Checks are sent monthly, 75 days in arrears. This is required by our merchants to allow time for full reporting and to account for any returns.

For purchases made before Jan 31 Feb 28 Mar 31
Checks sent to charity on or about Apr 15 May 15 Jun 15

Each charity will receive a check once revenue and accrued to $25.00. Any month with the accumulated amount less than $25 will be carried over to the next month. There is no expiration on the funds, they will continue to carry over until $25.00 is reached.
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Can we thank those contributing?

Absolutely! We keep member information private, however, you are able to see each member who has given permission to release their information.
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Membership FAQs

Do I have to register to join?

When you register and become a member of MyCharityClub.com purchases made through your account are tracked and we are able to distribute the money you raise to your charity through online purchases and special offers.

You are able to switch charities at any time. Membership and registration are completely free.
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How do I join?

Joining is easy, simply fill out the quick and easy registration form and you are a member. You will have access to special offers, additional savings and coupons to help you save money while supporting your favorite charity. Click Here to join now.
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Why should I join?

Because shopping through MyCharityClub.com allows you to donate up to 25% from each online purchase you make. We have negotiated with each merchant to offer special incentives, discounts and promotions to our members, and in turn they have agreed to give a percentage back to MyCharityClub.com. MyCharityClub.com then distributes the full percentage listed in the Shopping Mall to your chosen charity. Joining is 100% FREE!!
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How much does it cost to join?

Absolutely NOTHING!, In fact, our goal is to give you access to coupons, discounts and specials that you normally would not have used with your online purchases. Not only is this service free, but MyCharityClub.com will save you money too!
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Will I receive spam if I join?

We do not share your personal information with any third party vendors. Upon registration, you will be sent special offers, sales and discounts. You are able to easily to opt-out of our special offers emails.
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Can one family have more than one account?

Yes, you may have as many accounts as you like. To switch between accounts, simply log-out and log-in to the account you would like to support with your purchases.
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My Charity is not listed, should I still join?

Yes, you can still join and submit your charity to our list of charities.
See Charity FAQs for more information about submitting a charity.
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Can I support more than one charity?

Each account can only support one charity. However, you can change the charity you support as often as you like. You may have 2 accounts, to support 2 different charities at the same time.
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Is my membership information kept private?

Yes, your membership information will never be shared with third party vendors any reason. Your membership information is kept private from the charity you have chosen to support. Your membership information is kept private from the stores you choose to shop at. Your membership information is kept completely private. You may choose to allow your chosen charity to have access to your name. Please see our Privacy Policy for more detailed information.
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Can I join if I live outside the US?

Yes as long as the merchant you are shopping from will ship outside the US, you may join. The charity you select must be established in the US.
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What are cookies?

Cookies make your life easier. Cookies are a harmless, but very handy, they allow your computer to be recognized every time you return to a site without logging in each time.  Since most people browse the web using a personal computer, just about every Web site on the Internet uses cookies to make accessing a site as quick and helpful as possible. MyCharityClub.com does make use of cookies, however, for security purposes, we will also require a log-in on each visit.
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Shopping FAQs

How does shopping earn cash for my charity?

Shopping through MyCharityClub.com allows you to donate up to 25% from each online purchase you make. We have negotiated with each merchant special incentives, discounts and promotions for our members, and in turn they have agreed to give a percentage back to MyCharityClub.com. MyCharityClub.com then distributes the full percentage listed in our Shopping Mall to your chosen charity.
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How much is donated from each purchase to my charity?

We have a complete list of amounts donated in our Shopping Mall. To view the complete list now Click Here. All donations exclude tax, shipping and any other exclusions specified by each individual merchant.
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How do I ensure that my purchases are counted toward my charity?

Just start your shopping at MyCharityClub.com, once logged in, we will take care of the rest.
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Do I have to start at MyCharityClub.com to get credit for my purchases?

Yes, all visits to merchants should be through clicked links in MyCharityClub.com Shopping Mall.
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Can I use special offers and coupons and still earn donations for my charity?

We work closely with our network merchants to provide our members with coupons and special discounts. Using coupons listed in our Shopping Mall or Special Offers will still earn you donations for your chosen charity.

We can not guarantee that your purchases will be tracked when using coupons that are not provided by MyCharityClub.

Please be advised that coupons, discounts and special offers listed on MyCharityClub.com are subject to change. Restrictions may apply. MyCharityClub.com attempts to provide the most accurate and up-to-date information but can not make guarantees due to the time-sensitive nature of these promotions.
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I want to shop at a store that is not on the network list, will I still get credit for my charity?

No, you will not get credit for your charity if you shop at a store that is not listed in our network. However, we work very hard every day to provide our members with a large selection of stores. Please use the contact_us form to suggest a store that you would like to see listed in our network.
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When will my charity get the money?

Checks are sent monthly, 75 days in arrears. This is required by our merchants to allow time for full reporting and to account for any returns.

For purchases made before Jan 31 Feb 28 Mar 31
Checks sent to charity on or about Apr 15 May 15 Jun 15

Each charity will receive a check once revenue and accrued to $25.00. Any month with the accumulated amount less than $25 will be carried over to the next month. There is no expiration on the funds, they will continue to carry over until $25.00 is reached.
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How do I know that my charity has gotten credit for my purchases?

Simply login, then view My Account to see your donations and purchases made through MyCharityClub.com links. Each merchant reports differently. Some purchases may take up to 7 days before being listed in your My_Account reports. If you have any questions about a particular purchase, please use the Contact_us form.
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What if I have a problem with my order?

We operate independently of each store in our network, and each store is in dependant of MyCharityClub.com. If you have a problem with an order, please contact the merchant directly. All merchants in our network are credible and well established. We choose merchants which are well known and operate with integrity. if you have an unresolved issue with a network merchant please let us know about it through our Contact_Us form.
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Is shopping through MyCharityClub.com network of stores secure?

Yes. Every merchant in MyCharityClub.com Shopping Mall has safe and secure shopping.
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Do gift certificates qualify as a charity donation purchase?

No, gift certificate purchases or purchases of gift certificates generally do not qualify as a charity purchase.
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Security FAQs

Is my membership information kept private?

Yes, your membership information will never be shared with third party vendors any reason. Your membership information is kept private from the charity you have chosen to support. Your membership information is kept private from the stores you choose to shop at. Your membership information is kept completely private. You may choose to allow your chosen charity to have access to your name. Please see our Privacy Policy for more detailed information.
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Is shopping through MyCharityClub.com network of stores secure?

Yes. Every merchant in MyCharityClub.com Shopping Mall has safe and secure shopping.
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Will I receive spam if I join?

We do not share your personal information with any third party vendors. Upon registration, you will be sent special offers, sales and discounts. You are able to easily to opt-out of our special offers emails.
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What are cookies?

Cookies make your life easier. Cookies are a harmless, but very handy, they allow your computer to be recognized every time you return to a site without logging in each time.  Since most people browse the web using a personal computer, just about every Web site on the Internet uses cookies to make accessing a site as quick and helpful as possible. MyCharityClub.com does make use of cookies, however, for security purposes, we will also require a log-in on each visit.
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What is MyCharityClub.com’s Privacy Policy?

Please see our full Privacy Policy.
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How It Works FAQs

How does MyCharityClub.com work?

We have negotiated with each merchant to offer special incentives, discounts and promotions to our members, and in turn they have agreed to give a percentage of each online purchase back to MyCharityClub.com. MyCharityClub.com then distributes the full percentage listed in the Shopping Mall to your chosen charity.
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Who owns MyCharityClub.com?

MyCharityClub is an independently owned company, which is owned by two Christian families.
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Why do you offer this service?

Please see our Mission Statement.
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