Shopping FAQs
How does shopping earn cash for my charity?
Shopping through MyCharityClub.com allows you to donate up to 25% from each online purchase you make. We have negotiated with each merchant special incentives, discounts and promotions for our members, and in turn they have agreed to give a percentage back to MyCharityClub.com. MyCharityClub.com then distributes the full percentage listed in our Shopping Mall to your chosen charity.
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How much is donated from each purchase to my charity?
We have a complete list of amounts donated in our Shopping Mall. To view the complete list now Click Here. All donations exclude tax, shipping and any other exclusions specified by each individual merchant.
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How do I ensure that my purchases are counted toward my charity?
Just start your shopping at MyCharityClub.com, once logged in, we will take care of the rest.
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Do I have to start at MyCharityClub.com to get credit for my purchases?
Yes, all visits to merchants should be through clicked links in MyCharityClub.com Shopping Mall.
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Can I use special offers and coupons and still earn donations for my charity?
We work closely with our network merchants to provide our members with coupons and special discounts. Using coupons listed in our Shopping Mall or Special Offers will still earn you donations for your chosen charity.
We can not guarantee that your purchases will be tracked when using coupons that are not provided by MyCharityClub.
Please be advised that coupons, discounts and special offers listed on MyCharityClub.com are subject to change. Restrictions may apply. MyCharityClub.com attempts to provide the most accurate and up-to-date information but can not make guarantees due to the time-sensitive nature of these promotions.
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I want to shop at a store that is not on the network list, will I still get credit for my charity?
No, you will not get credit for your charity if you shop at a store that is not listed in our network. However, we work very hard every day to provide our members with a large selection of stores. Please use the contact_us form to suggest a store that you would like to see listed in our network.
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When will my charity get the money?
Checks are sent monthly, 75 days in arrears. This is required by our merchants to allow time for full reporting and to account for any returns.
| For purchases made before |
Jan 31 |
Feb 28 |
Mar 31 |
| Checks sent to charity on or about |
Apr 15 |
May 15 |
Jun 15 |
Each charity will receive a check once revenue and accrued to $25.00. Any month with the accumulated amount less than $25 will be carried over to the next month. There is no expiration on the funds, they will continue to carry over until $25.00 is reached.
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How do I know that my charity has gotten credit for my purchases?
Simply login, then view My Account to see your donations and purchases made through MyCharityClub.com links. Each merchant reports differently. Some purchases may take up to 7 days before being listed in your My_Account reports. If you have any questions about a particular purchase, please use the Contact_us form.
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What if I have a problem with my order?
We operate independently of each store in our network, and each store is in dependant of MyCharityClub.com. If you have a problem with an order, please contact the merchant directly. All merchants in our network are credible and well established. We choose merchants which are well known and operate with integrity. if you have an unresolved issue with a network merchant please let us know about it through our Contact_Us form.
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Is shopping through MyCharityClub.com network of stores secure?
Yes. Every merchant in MyCharityClub.com Shopping Mall has safe and secure shopping.
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Do gift certificates qualify as a charity donation purchase?
No, gift certificate purchases or purchases of gift certificates generally do not qualify as a charity purchase.
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More Frequently Asked Questions